Privacy Policy .
A LEGAL DISCLAIMER
Land and Sea Lancaster is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and store your data in accordance with the UK General Data Protection Regulation (UK GDPR).
INFORMATION WE COLLECT
Personal Information: When you book an event or venue hire with us, we collect your name, email address, phone number, and payment details.
Newsletter Subscribers: If you subscribe to our newsletter, we collect your email address.
Website Usage Data: We may collect anonymised data about your visit to our website, such as IP address, browser type, and pages visited.
HOW WE USE YOUR INFORMATION
To Process Bookings: We use your details to manage your event or venue hire, including confirmations and updates.
Communication: We may contact you regarding your booking or respond to your inquiries.
Marketing: If you have opted in, we will send occasional newsletters with updates about our services, events, or promotions. You can unsubscribe at any time.
Improving Services: Anonymised website usage data helps us improve our website and services.
DATA RETENTION
Booking details are retained for as long as necessary to fulfil the purpose of the booking and comply with legal requirements.
Newsletter subscription data is retained until you unsubscribe.
SHARING YOUR INFORMATION
Third-Party Services: We use secure third-party platforms to process payments and manage newsletters. These services comply with UK GDPR.
Legal Obligations: We may share your data if required by law.
DATA SECURITY
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss. This includes secure servers and encrypted payment systems.
YOUR RIGHTS
You have the right to:
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Access your personal data and request a copy.
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Request corrections to inaccurate or incomplete data.
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Request deletion of your data where applicable.
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Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at hello@landandsealancaster.com.
COOKIES
Our website uses cookies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings.
CHANGES TO THIS POLICY
We may update this policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
CONTACT US
For questions about this policy or how we handle your data, please contact us at:
Land and Sea Lancaster
Email: hello@landandsealancaster.com
Phone: 07502726596